1101 W. Pecan Street
Suite 9
Pflugerville
Texas 78660.
5127883276
hello@techPfix.com
Last Updated: October 5, 2026
This Privacy Policy explains how TECH PFIX (“TECH PFIX,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you visit our website, request a repair estimate, book an appointment, communicate with us, or use our device-related services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
We may collect information that you voluntarily provide to us, including:
Name
Mobile phone number
Email address
Device type, brand, model, and repair information
Information you provide about your device issue
Repair estimate and appointment information
Communications you send to us
SMS messaging consent and opt-in preferences
Other information you choose to provide in connection with a service request
We may also automatically collect certain technical and website usage information, including:
IP address
Browser and device type
Pages visited and interactions with our website
Referring website or source
Cookies and similar technologies
Analytics and advertising-related information
Payment information may be processed by third-party payment processors. TECH PFIX does not store full payment card details when payment information is processed directly by those providers.
We may use information we collect to:
Provide repair estimates and device-related services
Process and manage repair requests
Schedule and manage appointments
Communicate with you regarding your repair or service request
Send appointment confirmations and reminders
Send repair and service status updates
Respond to customer questions and inquiries
Process payments
Maintain records related to our services
Improve our website, services, and customer experience
Measure website and advertising performance
Detect or prevent fraud, abuse, and security incidents
Comply with applicable legal obligations
We may also use information for other purposes disclosed to you at the time the information is collected.
TECH PFIX does not sell or rent your personal information.
TECH PFIX does not sell, rent, share, or provide mobile phone numbers, SMS opt-in data, or SMS messaging consent to third parties or affiliates for marketing or promotional purposes.
We may use service providers only as reasonably necessary to operate our business and provide services requested by our customers. These service providers may process information on behalf of TECH PFIX solely as necessary to perform the services for which they were engaged.
Service providers may include payment processors, website hosting and technology providers, email service providers, SMS messaging service providers, appointment and customer-management systems, analytics providers, fraud-prevention and security providers, and professional advisers supporting our business.
Mobile phone numbers, SMS opt-in data, and SMS messaging consent are not provided to analytics providers, advertising platforms, third parties, or affiliates for their marketing, advertising, or promotional purposes.
Service providers that assist TECH PFIX with delivering SMS communications may process mobile information solely as necessary to provide messaging services on behalf of TECH PFIX and are not permitted to use that information for their own marketing or promotional purposes.
We may also disclose information when required by law, regulation, court order, legal process, or when reasonably necessary to protect the rights, property, security, or safety of TECH PFIX, our customers, or others.
TECH PFIX offers optional SMS communications to customers who explicitly consent to receive text messages.
When you provide your mobile phone number and explicitly opt in to receive SMS messages from TECH PFIX, we may send messages directly related to your interaction with us.
Messages may include:
Repair estimate communications
Repair request follow-ups
Appointment confirmations
Appointment reminders
Appointment updates
Repair or service status updates
Device pickup notifications
Customer service communications
Other transactional communications directly related to your repair, appointment, estimate, or requested service
Message frequency varies based on your interactions with TECH PFIX.
Message and data rates may apply.
SMS consent is voluntary and is obtained separately through an optional consent mechanism.
Where a checkbox is used to obtain SMS consent, the checkbox is not pre-selected and the customer must actively select it to provide consent.
Consent to receive SMS messages is not a condition of purchasing goods or services from TECH PFIX.
TECH PFIX does not sell, rent, or share SMS opt-in data, mobile phone numbers, or SMS messaging consent with third parties or affiliates for marketing or promotional purposes.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile information and SMS opt-in consent will not be transferred to third parties or affiliates for their own marketing, advertising, or promotional use.
We may use service providers solely as necessary to operate and deliver our messaging services. Such providers may process information on behalf of TECH PFIX only as necessary to provide those services and are not authorized to use SMS opt-in information for their own marketing or promotional purposes.
You may opt out of SMS communications at any time by replying STOP to any SMS message from TECH PFIX.
After you submit an opt-out request, you may receive a final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from the applicable messaging program unless you opt in again.
For SMS assistance, reply HELP to a TECH PFIX message.
You may also contact TECH PFIX at:
Phone: (512) 788-3276
Email: hello@techpfix.com
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, measure performance, improve our services, and measure advertising effectiveness.
We may use third-party analytics and advertising tools, such as Google services or other advertising platforms, to understand website traffic and advertising performance.
These services may collect information through cookies, pixels, or similar technologies according to their own privacy practices.
SMS opt-in data, mobile phone numbers, and messaging consent are not provided to analytics or advertising platforms for their marketing or promotional purposes.
You may be able to manage certain cookies through your browser settings or privacy controls provided by your browser or device.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.
We may retain personal information for as long as reasonably necessary to:
Provide and manage our services
Maintain repair and customer-service records
Complete transactions
Manage appointments
Resolve disputes
Prevent fraud or abuse
Comply with legal, tax, accounting, or regulatory requirements
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Depending on applicable law and the nature of your relationship with TECH PFIX, you may request to:
Access certain personal information we maintain about you
Correct inaccurate personal information
Request deletion of certain personal information
Opt out of marketing communications
Opt out of SMS communications
To make a privacy-related request, contact us at hello@techpfix.com.
To opt out of SMS communications, reply STOP to a TECH PFIX text message.
Our website may contain links to third-party websites or services, including payment processors, mapping services, social media platforms, and other external services.
TECH PFIX is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the applicable privacy policies when using those services.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization.
If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.
TECH PFIX is an independent device service provider.
We are not affiliated with, endorsed by, sponsored by, or authorized by Apple, Samsung, Google, Motorola, LG, Microsoft, Sony, or other device manufacturers unless expressly stated otherwise.
All trademarks, product names, and brand names belong to their respective owners.
TECH PFIX may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements.
When changes are made, we may update the “Last Updated” date at the top of this page.
If you have questions about this Privacy Policy, your personal information, SMS communications, or TECH PFIX’s privacy practices, contact us at:
TECH PFIX
1101 W Pecan St, Ste 9
Pflugerville, TX 78660
Phone: (512) 788-3276
Email: hello@techpfix.com
1101 W. Pecan Street
Suite 9
Pflugerville
Texas 78660.
5127883276
hello@techPfix.com