Terms & Conditions
Last Updated: October 5, 2026
These Terms & Conditions (“Terms”) govern your use of the TECH PFIX website, repair estimate system, appointment booking services, SMS messaging program, and other services provided by TECH PFIX (“TECH PFIX,” “we,” “our,” or “us”).
By using our website or services, you agree to these Terms.
1. TECH PFIX Services
TECH PFIX provides device-related services including repair estimates, diagnostics, repair services, appointment scheduling, and related customer support.
Information and estimates provided through our website are intended to help customers understand available service options. Final pricing, repair availability, device condition, required parts, and repair requirements may be confirmed after the device is inspected by TECH PFIX.
2. Repair Estimates
Online estimates are based on the device, model, issue, repair option, and other information provided by the customer.
An online estimate may change if:
The device or model was identified incorrectly
The device has additional damage
Additional problems are discovered during inspection
The selected repair does not fully address the device issue
Required parts or services differ from the original request
Information provided during the estimate process was incomplete or inaccurate
TECH PFIX will communicate material changes when additional work or different pricing is required.
3. Appointments
Appointments may be scheduled through our website or through other available TECH PFIX communication channels.
An appointment reserves a service time but does not guarantee that every repair will be completed within a particular period.
Repair completion time may depend on the device condition, repair complexity, parts availability, diagnostic findings, and other circumstances.
4. Online Discounts
Certain qualifying services may include an online booking discount.
Any applicable discount will be displayed during the estimate or booking process.
Discounts may be subject to eligibility requirements and may not apply to diagnostic fees, special orders, certain services, or other excluded transactions.
Unless otherwise stated, discounts cannot be combined with other promotions or offers.
5. Diagnostic Services
Some device issues may require diagnostic testing before TECH PFIX can determine the appropriate repair and final repair cost.
When a diagnostic fee is displayed during the estimate or booking process, that amount represents the diagnostic service and should not be interpreted as the final cost of any additional repair that may be recommended after diagnosis.
6. SMS Messaging Program
TECH PFIX offers an optional SMS messaging program for customers who explicitly opt in to receive text messages.
By providing your mobile phone number and actively opting in to TECH PFIX SMS communications, you consent to receive recurring SMS messages from TECH PFIX related to your interaction with us.
Messages may include:
Repair estimate communications
Repair request follow-ups
Appointment confirmations
Appointment reminders
Appointment updates
Repair or service status updates
Device pickup notifications
Customer service communications
Other transactional communications related to your estimate, appointment, repair, or requested service
Message frequency varies based on your interactions with TECH PFIX.
Message and data rates may apply.
Your mobile carrier’s standard messaging and data rates may apply to messages sent to or received from TECH PFIX.
Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services from TECH PFIX.
Where SMS consent is collected using a checkbox, the checkbox is not pre-selected and you must actively select it to provide consent.
7. SMS Opt-Out — STOP
You can cancel the TECH PFIX SMS messaging service at any time by replying STOP to a message from TECH PFIX.
After you send STOP, you may receive a final SMS confirming that you have been unsubscribed.
After your opt-out request is processed, you will no longer receive messages from the applicable TECH PFIX SMS program unless you opt in again.
If you later wish to receive messages again, you may enroll again through an available TECH PFIX opt-in method.
8. SMS Help — HELP
For assistance with TECH PFIX SMS messages, reply HELP to a message from TECH PFIX.
You may also contact TECH PFIX directly:
Phone: (512) 788-3276
Email: hello@techpfix.com
9. SMS Delivery and Carrier Disclaimer
Wireless carriers are not responsible for the content of messages sent through the TECH PFIX SMS program.
Carriers are not liable for any delayed or undelivered messages.
Message delivery is subject to effective transmission by your wireless carrier and network provider and therefore cannot be guaranteed by TECH PFIX.
10. SMS Privacy
TECH PFIX respects the privacy of customers participating in our SMS messaging program.
TECH PFIX does not sell, rent, or share SMS opt-in data, mobile phone numbers, or messaging consent with third parties or affiliates for marketing or promotional purposes.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
We may use service providers solely as necessary to operate and deliver our messaging services. Such providers may process information on behalf of TECH PFIX only as necessary to provide those services.
For additional information about how TECH PFIX collects, uses, and protects personal information, please review our Privacy Policy.
11. Device Data and Backups
Customers are responsible for maintaining appropriate backups of important device data before submitting a device for service whenever reasonably possible.
Electronic device service can involve circumstances where data may become inaccessible or lost due to existing device damage, hardware failure, software issues, manufacturer security features, or other conditions outside TECH PFIX’s reasonable control.
Customers should back up important photos, files, contacts, and other information before service whenever possible.
12. Customer Responsibilities
When using TECH PFIX services, you agree to provide accurate information regarding your device, contact information, and requested service.
You represent that you are the owner of the device or otherwise have authorization to request service for the device.
You are responsible for providing information or access reasonably necessary for TECH PFIX to perform requested services.
13. Parts and Repair Options
Depending on the device and service requested, TECH PFIX may offer different repair or replacement-part options.
Availability may vary depending on the device model, manufacturer, supplier availability, and other circumstances.
Where different repair options are offered, information about those options may be provided to help customers make an informed selection.
14. Warranty
Warranty coverage, when applicable, may vary depending on the repair or service performed.
Any applicable warranty terms provided for a particular repair or service will govern that service.
Unless specifically included in the applicable warranty, warranty coverage does not generally cover new physical damage, accidental damage, liquid damage, misuse, or damage occurring after the completed service.
15. Third-Party Products and Trademarks
TECH PFIX is an independent device service provider.
Unless expressly stated otherwise, TECH PFIX is not affiliated with, endorsed by, sponsored by, or authorized by Apple, Samsung, Google, Motorola, LG, Microsoft, Sony, or other device manufacturers.
All trademarks, product names, and brand names are the property of their respective owners.
16. Website Availability
We attempt to keep our website, estimate system, and appointment services available and accurate, but we do not guarantee uninterrupted or error-free operation.
Website features may occasionally be unavailable because of maintenance, technical issues, third-party services, internet connectivity, or circumstances outside our reasonable control.
17. Limitation of Liability
To the extent permitted by applicable law, TECH PFIX will not be responsible for indirect, incidental, special, or consequential damages arising from use of our website or services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
18. Changes to These Terms
TECH PFIX may update these Terms periodically to reflect changes to our services, messaging practices, business operations, technology, or applicable requirements.
When changes are made, we may update the “Last Updated” date shown at the top of this page.
19. Privacy Policy
Use of TECH PFIX services is also subject to our Privacy Policy.
Privacy Policy: https://techpfix.com/privacy-policy/
20. Contact TECH PFIX
If you have questions about these Terms, our services, or our SMS messaging program, contact:
TECH PFIX
1101 W Pecan St, Ste 9
Pflugerville, TX 78660
Phone: (512) 788-3276
Email: hello@techpfix.com
